Help and support Frequently asked questions Treatment FAQs The gap between my appointments for botulinum injections is getting longer - what can I do? You should reach out to the team in charge of your care and explain your concerns. They may be able to bring your appointment forward. You can watch our webinar on coping without botulinum toxin injections or self-management tips. If possible, you could explore the idea of going to a private practitioner for a one-off treatment as they are often able to see patients more promptly. You should let your NHS provider know that you are doing this. It may not be a long-term option as treatment is expensive and often not covered by private healthcare plans. If you do not feel you are being listened to, or have a complaint, you can contact the PALS (Patient Advice and Liaison Service) at your hospital. If you are in England, and you do not feel you are being listened to, or have a complaint, you can also contact your local Healthwatch organisation.