How do I make a complaint?

We are really sorry you wish to make a complaint. We hope to resolve your concern as soon as possible.

Let us know how we can help by:

• email ([email protected])

• post (Dystonia UK, 3rd Floor, 89 Albert Embankment, London, SE1 7TP)

• telephone (020 7793 3651)

Response time: We aim to acknowledge any complaints within 1 week of receipt. We aim to complete any investigations required to resolve a complaint within 16 weeks.